The hosting supplier we use has a carrier-grade, carrier neutral facility providing the highest quality physical environment necessary to keep our customers' Internet and telecommunications equipment up and running 24 hours a day, 7 days a week, 365 days a year. This facility is custom designed to exceed industry standards for electrical and environmental systems.

In addition, it offers a wide range of physical security features, including smoke detection, fire suppression systems, secured access, video camera surveillance and security breach alarms. Our Hosting System achieves high levels of reliability through a number of redundant subsystems, including power and fiber trunks from multiple sources, which serve as the foundation for our industry-leading 99.999uptime and availability service level guarantees for power and environmental systems.

The Hosting System is located in an area of numerous telecommunications carrier facilities, fiber loops, international cable landings and multiple power grids. It is located in close proximity to major fiber paths undersea cable landings, and 4 major Points of Presence ( POPs ).
Our Data center has been designed from the ground up to eliminate all points of failure. It has redundancies in power, cooling, environmental systems, security and connectivity, which has earned it a N 2 level of UPS redundancy, N 1 backup generator redundancy and a N 2 HVAC redundancy rating. All these precautions are aimed at guarding the millions of dollars in high-speed optical switches, routers, and fiber housed by our clients.